BOOKINGS

• A 50% non-refundable deposit is required to secure the Booking.

• Dates are not reserved or held until the 50% deposit has been received and the Booking has been accepted by Cedar Springs. Cedar Springs cannot hold dates without payment of the required deposit.

• The 50% deposit is non-refundable if the Guest later cancels or changes the Booking.

• A $2,000 refundable Security Bond is payable 30 days prior to arrival.

• The remaining balance of the Accommodation Fee is payable 30 days prior to arrival.

• Rates vary throughout the year according to peak, off-peak and shoulder seasons.

PROPERTY USE

• The Property may be used for private short-term residential accommodation only.

• Parties, weddings, functions, commercial events, ticketed events and unapproved gatherings are not permitted.

• The Guest who made the Booking is responsible for the behaviour of all occupants and approved visitors.

• Property management and maintenance personnel live on site in a separate dwelling. They will not ordinarily use the house, pool or immediate lawns during a stay unless requested or reasonably required.

• As Cedar Springs is a working farm, maintenance may occasionally be required for lawns or livestock. Where practical, Cedar Springs will notify Guests and seek to minimise disruption.

NUMBER OF GUESTS & VISITORS

• The maximum number of persons who may stay overnight at the Property is 14.

• No additional overnight guests are permitted above the number included in the Booking without prior written approval from Cedar Springs.

• Visitors who are not included in the Booking must be approved by Cedar Springs before attending the Property.

• Strictly no large groups, parties, gatherings, weddings or functions are permitted unless expressly approved by Cedar Springs.

• Unapproved guests or visitors may result in termination of the Booking without refund and Cedar Springs may require the group to vacate the Property.

• External caterers or suppliers must be approved before entering the Property and their details provided to Cedar Springs where requested.
  

CHECK-IN & CHECK-OUT

• Check-in is from 1:00pm on the Arrival Date.

• Check-out is by 2:00pm on the Departure Date.

• Early check-in is subject to availability and must be approved by Cedar Springs in advance.

• Guests who do not vacate by the agreed check-out time may incur an additional late check-out fee.

SECURITY BOND

• A $2,000 Security Bond is payable 30 days prior to arrival and will be held until after the Booking has concluded.

• The Security Bond may be applied toward damage, breakages, excessive cleaning, rubbish removal, additional guests, unauthorised visitors, lost keys or other reasonable costs arising from a breach of these Terms & Conditions.

• Where costs exceed the Security Bond, Cedar Springs may recover the additional amount from the Guest.

CANCELLATION BY GUEST

• Cancellations must be made in writing to Cedar Springs at info@cedarspringskiama.com.

• The 50% deposit is non-refundable where the Guest cancels the Booking.

• Where a Booking is cancelled more than 60 days prior to the Arrival Date, any amounts paid above the 50% non-refundable deposit will be refunded.

• Where a Booking is cancelled 60 days or less prior to the Arrival Date, payments made toward the Accommodation Fee are non-refundable unless otherwise agreed by Cedar Springs in writing.

• Changes of date are subject to availability and Cedar Springs approval and do not automatically entitle the Guest to a refund or transfer of the deposit.

• No refunds are provided for cancellations arising from circumstances outside Cedar Springs reasonable control, including bushfires, pandemics, air-quality events or extreme weather. Where a bushfire or extreme weather event prevents all direct access to the Property, Cedar Springs may offer a credit for the same number of nights in place of a monetary refund. Any such credit is valid for 12 months and cannot be used on public holidays or long weekends unless otherwise agreed.

• Guests who do not arrive for their Booking are not entitled to a refund or credit.

LICENCE TO USE PROPERTY

• Subject to these Terms & Conditions, Cedar Springs grants the Guest a licence to use the Property for the approved Booking.

• Nothing in these Terms & Conditions prevents Cedar Springs or its authorised representatives from entering the Property where reasonably required.

CHILDREN

• Children under 14 years of age are not permitted on the Property without the prior written consent of Cedar Springs.

• Guests are responsible for the actions and supervision of children in their group and must ensure they comply with these Terms & Conditions.

NO SMOKING

• Smoking is strictly prohibited inside the Property.

• If smoking results in smoke odour inside the Property or cigarette butts are not appropriately disposed of, a $500 cleaning fee may apply.

NO PETS

• Pets are not permitted at Cedar Springs unless expressly approved by Cedar Springs in writing.

EXTRA CLEANING / SERVICES

• The accommodation and grounds must be left in a clean and tidy condition.

• All dishes must be washed and returned to cupboards and rubbish placed in the appropriate bins.

• Extra cleaning or excessive rubbish removal may incur additional charges, calculated according to the additional time and services required.

AMENITIES

• Included amenities may include bed linen, towels, LEIF body and hair products, dishwashing supplies, cutlery, crockery, tea and coffee.

WILDLIFE & FARM ENVIRONMENT

• Cedar Springs is a rural working farm and snakes, spiders, ants, flies, insects and other wildlife may be present. Guests must not disturb or attempt to handle wildlife.

• Livestock may be present. Guests must not enter paddocks occupied by cattle or other livestock.

PARTY RESTRICTIONS

• Cedar Springs has a zero-tolerance policy for unauthorised parties. Weddings, parties, large gatherings and functions are not permitted unless expressly approved in writing.

• An unauthorised party or gathering may result in immediate termination of the Booking without refund and the group being required to vacate the Property.

CAMPING / SLEEP-OUT RESTRICTIONS

• Camping in tents is not permitted at Cedar Springs.

• Sleeping overnight in vehicles, campervans, motorhomes, buses or similar vehicles is not permitted.

FIRES

• Outdoor fires are only permitted in designated fire pits and with Cedar Springs approval.

• Outdoor fires are not permitted during December, January or February, or at any time when fire restrictions apply.

• Indoor fireplaces may be used year-round where available and must be operated safely.

• Lighting an unauthorised fire may result in termination of the Booking without refund.

ROAD SAFETY

• Off-road driving is not permitted at Cedar Springs.

• Guests must drive carefully and observe Property speed limits, taking into account other guests, livestock and wildlife.

• Driving on the Property while under the influence of alcohol or drugs is prohibited.

DAMAGES & BREAKAGES

• All damage, breakages or missing items must be reported to Cedar Springs as soon as possible.

• Guests are responsible for damage or loss caused by themselves, occupants or invitees. Charges may include repair or replacement, linen or towel replacement, stain or smell removal, excessive cleaning and rubbish removal.

• Costs may be deducted from the Security Bond. Where costs exceed the Security Bond, Cedar Springs may recover the additional amount from the Guest.

KEYS

• Lost Cedar Springs house keys or security gate buzzer may incur a $700 replacement charge, which may be deducted from the Security Bond.

NO NUISANCE

• Guests must not cause excessive noise, nuisance or unreasonable disturbance to Cedar Springs, neighbours or other persons nearby.

• Where serious complaints are received or police attendance is required, Cedar Springs may terminate the Booking and require the group to vacate the Property without refund.

CANCELLATION BY CEDAR SPRINGS

• If Cedar Springs must cancel or materially alter the Booking because the Property cannot reasonably be provided, Cedar Springs will notify the Guest as soon as reasonably possible and make reasonable efforts to offer an acceptable alternative.

• If Cedar Springs is unable to accommodate the Guest, amounts paid to Cedar Springs for the Booking, including the Accommodation Fee, deposit and Security Bond, will be refunded.

LIABILITY

• Guests must take reasonable steps to safeguard their personal property and all occupants and invitees use the Property at their own risk.

• Cedar Springs does not accept liability for injury, damage, loss, delay, additional expense or inconvenience caused directly or indirectly by events beyond its reasonable control, including bushfires, pandemics, air-quality events, extreme weather, wildlife or rural ground conditions, to the extent permitted by law.

• Nothing in these Terms & Conditions excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under applicable law.

WARRANTY & RESPONSIBILITY FOR LOSS

• The Guest is responsible for harm, loss or damage caused by the actions of the Guest, occupants or invitees, including damage to the Property or its contents and reasonable losses arising from that damage.

APPLICABLE LAW / BREACH

• These Terms & Conditions are governed by the laws of New South Wales, Australia, and the parties submit to the jurisdiction of the courts of New South Wales.

• A serious breach of these Terms & Conditions may permit Cedar Springs to enter the Property, terminate or alter the Booking and/or require Guests to vacate. Where a Booking is terminated due to a Guest breach, no refund will be payable to the extent permitted by law.